The surgery is open for patients to contact reception on Monday to Friday between 07.30 - 18.00, except on Tuesdays when we close from 12.00 - 13.00 for staff meetings or training. Doctors and nurses consult at various times during these opening hours.
The telephones are open from 08.00 - 18.00.
Consultation times vary from day to day between 07.30 -11.00 and 13.30 -17.40.
All appointments can be made by calling at the surgery or by telephone. Patients are free to express a preference to see a doctor or nurse of their choice for routine appointments at the surgery.
If you feel that you need to be seen the same day, you will be - but not always by the doctor of your choice.
Out Of Hours
What to do when the GP practice is closed:
If you need medical help fast but it's not an emergency call 111
If it's a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency.
Calls to 111 are FREE from landlines and mobiles
NHS 111 is available 24/7, every day of the year
When to call 111
You should call 111 when:
you think you need to go to A&E or to another NHS urgent care service
your GP surgery is closed and you need healthcare advice
you don't know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
Major accident or trauma
Loss of consciousness
Severe chest pain.
In addition to dispensing prescriptions the large network of community pharmacies across Co Durham and Darlington provide a wide range of services e.g. minor ailments, sexual health and smoking cessation services.
A number of pharmacies provide extended opening hours including opening in the evenings and at weekends, details of all pharmacies in County Durham and Darlington can be accessed via www.durhamlpc.org.uk, click on the 'pharmacies' link on the left hand side of the home page. We recommend that you telephone a pharmacy to check they can provide the service you need before you set off.